CACU & CO GROUP LTD

Privacy and Data Protection Policy

Transparency. Security. Protection.

CACU & CO GROUP LTD

RC Number: 967180

1. INTRODUCTION

At CACU & CO GROUP LTD (hereinafter referred to as "the Company", "we", "us", "our"), we are fully committed to protecting the privacy and confidentiality of all personal and business information entrusted to us.

This Privacy Policy explains how we collect, use, store, share and protect your data across all our operations, in full compliance with the Nigeria Data Protection Act (NDPA) 2023.

2. OUR CORE SERVICES

This Policy applies to all clients, vendors and users who engage us for any of our certified services:

  • i. General Contracts & Procurement: Government and private contracts, supply of goods, office equipment, building materials and general merchandise.
  • ii. Real Estate Development: Acquisition, development, sales, and leasing of lands, houses, and estates.
  • iii. Clearing & Forwarding (Licensed): Licensed customs clearing, forwarding, import/export documentation, and port operations.
  • iv. Shipping (Licensed): Licensed shipping services, freight forwarding (air, sea, land), haulage and logistics support.
  • v. Waste Management Solutions Services: Industrial, commercial and residential waste collection, disposal, recycling, fumigation and environmental management solutions.
  • vi. Production Services: Manufacturing, fabrication, packaging, and production of goods and materials.
  • vii. Property Management: Professional management, maintenance, valuation, and facility management of properties.
  • viii. Engineering & Construction: Architectural design, civil and structural engineering, building construction, road works and project supervision.
  • ix. ICT & Technology Services: Software development, website design, digital solutions, CCTV installation, networking, and tech consultancy.

3. INFORMATION WE COLLECT

  • a) Personal Data: Full name, phone number, email address, residential address, photograph, signature, NIN, BVN, and valid ID.
  • b) Corporate Data: Company name, CAC documents, directors’ details, business address, TIN, and transaction history.
  • c) Financial Data: Bank details, payment records, invoices, and receipts.
  • d) Technical Data: IP address, device type, browser information, and website usage data.
  • e) Project Data: Site location, Bill of Quantities (BOQ), shipping manifests, waste disposal records, and property documents provided for service execution.

4. HOW WE USE YOUR INFORMATION

We use your information to:

  • Execute all 9 core services listed above
  • Verify identity and conduct KYC and regulatory checks for clearing/shipping
  • Process contracts, shipping documents, tenancy/property agreements, and waste management schedules
  • Process payments and issue receipts
  • Communicate project updates, shipment status, and service notifications
  • Improve our service delivery and customer support
  • Comply with Nigerian Customs Service, NIMASA, NESREA, CAC, FIRS and other regulatory obligations
  • Prevent fraud, theft, and environmental violation

5. HOW WE SHARE YOUR INFORMATION

We do not sell your data. We may share data only with:

  • Regulatory authorities: Nigeria Customs Service, NIMASA, NPA, NESREA, CAC, FIRS, CBN
  • Banks, insurance companies, and payment platforms
  • Shipping lines, terminal operators, and licensed partners
  • Subcontractors, engineers, and property agents under strict confidentiality
  • Law enforcement agencies upon lawful request

6. DATA SECURITY

We maintain industry-standard physical and electronic security systems across our construction sites, warehouses, offices and digital platforms to prevent unauthorized access, loss or misuse of your data.

7. DATA RETENTION

We retain your information only for as long as necessary to complete the contracted service and as required by Nigerian law for accounting, customs, and environmental compliance.

8. YOUR RIGHTS

You have the right to access, correct, update, or request deletion of your data, object to processing, and withdraw consent at any time in line with NDPA 2023.

9. COOKIES

Our website may use cookies to improve user experience. You can disable cookies in your browser.

10. THIRD-PARTY LINKS

Our website may contain links to external platforms (e.g., Customs portal, shipping trackers). We are not responsible for their privacy policies.

11. CHILDREN'S PRIVACY

Our services are strictly for individuals aged 18 and above.

12. CHANGES TO THIS POLICY

We may update this policy from time to time. Any changes will be posted on our official website and notice boards.


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